Refund Policy

Returns & Refunds Policy – arvelarts.com

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Last updated: 25 November 2025

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Hi, it’s Arvel.

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Because every print and sticker is made especially for your order, all sales are normally final. Once it’s printed and shipped, I can’t accept returns just because you changed your mind.

BUT — I want you to be happy, so here’s what I promise:

✓ Damaged or defective items

If your print or sticker arrives damaged, bent, scratched, or clearly misprinted, contact me within 7 days of delivery (with a quick photo if possible). I’ll replace it for free or give you a full refund — whichever you prefer.

✓ Wrong item sent

My mistake → your replacement or full refund, no questions.

✓ Lost in the mail

If the tracking shows it never arrived and it’s been more than 30 days (60 days outside Europe), I’ll resend or refund you completely.

Just write to contact.arvelart@gmail.com with your order number and I’ll fix it fast. No robot support here — you’ll be talking directly to me.

Thank you for understanding that this little shop runs on ink, coffee, and trust. 

— Arvel